Accountable completed work
Our Written Six-Month Repair Guarantee
We support completed washing-machine repairs with a written six-month guarantee. The document identifies the work and genuine OEM parts covered so you have a clear record after the visit.
Request on-site service
Tell us what your washing machine is doing
Send the model, symptom and Durban address. Our booking team will confirm the attendance details.
What the guarantee records
After a qualifying repair is completed, we provide written information identifying the customer, machine, repaired fault, work performed, installed genuine OEM parts and guarantee period. Keeping this record helps our team respond efficiently if the same covered repair requires review.
Coverage follows the completed repair
The guarantee applies to the workmanship and parts identified in the written repair record for six months. It is not a promise that an older machine cannot develop a different or unrelated fault during that period. The written terms supplied with the repair explain the applicable conditions and exclusions.
If you need to contact us about covered work
Contact Washing Machine Repairs Durban with the original booking or invoice reference, customer details, machine model and a description of what has happened. Avoid arranging third-party work on the covered repair before our team has reviewed the concern, because that can remove the evidence needed to assess it.